Frontiersmen Gear is not liable for any damages, injury or death occurred while using knives, tools, or any gear offered. Use at your own risk. All our knives come razor sharp and ready to be put to work, please practice safe and responsible use. MUST BE 18 YEARS OF AGE TO ORDER.
In stock orders will be shipped in 1-3 Business days. INTERNATIONAL BUYERS, please check your local country’s customs law before purchase. Frontiersmen Gear is not responsible for confiscated items or any additional customs/duty fees added to your purchase.
All Custom blade orders, custom leather work and any blades that have been engraved are final sales. Standard blades without engraving and all other products sold have a 30 day money back guarantee. Products must be unused and in the same condition they arrived, Phelps game calls must be unopened. Please contact Frontiersmen Gear either through the Contact form or by phone prior to returning any product.
All custom order quotes are valid for 60 calendar days, after 60 days the price may change due to material costs or our fluctuating dollar. A 50% deposit is required to book your project in. You have 30 calendar days from the day contact is attempted to inform you that the custom order is completed to pay the remainder of the build cost. After 30 days the blade is considered forfeited and Frontiersmen Gear has the right to resell or keep the custom build. Please contact us if your contact info changes or if more time is needed to pay. Payment plans are available upon request at Frontiersmen Gear’s discretion.
Frontiersmen Gear Lifetime Warranty covers failures, flaws or defects in any of our products for as long as we are in business. Any defective product will be fixed or replaced with no cost to the customer. This warranty does NOT cover any misuse of product. Soaking in water is the quickest way to ruin a custom knife and will void the warranty. Blades are not designed to dig, hammer or pry. Misuse, intentional damage or intentional stress tests will void the warranty. This warranty does NOT cover stabbing or puncturing of the knife sheath, use care when putting a blade into the sheath and when removing. Please remember, natural materials move when humidity levels change or with extreme temperature changes. Natural handle materials may swell, shrink, or in extreme cases twist over time. If the material separates or cracks on the handle, Contact us and we will be happy to refinish the blade at no cost.
All Frontiersmen Gear knives come with lifetime free sharpening. Constant edge maintenance is important and a great skill to learn but we understand sometimes there isn’t any time or a blade edge is past the point you can fix. With our Stay Sharp Service your blade will be reoiled, buffed then re-sharpened back up to our standards. All Shipping costs are the customers responsibility. Safely package your blade up, mail it to us and we will contact you once the blade is received with how to cover return shipping.
Frontiersmen Gear will collect Personally Identifiable Information (PII) when ordering or registering on our site. When appropriate you may be asked to enter your email address, mailing and billing address, credit card information, and other information to help process your order. We collect this information to allow us to better serve you and to quickly process your transactions. We do not sell, trade or exchange your PII with any outside parties.
T: 1 (250) 219-6840
E: Tanner.dannish@frontiersmengear.ca
4500 Salmon Valley Road, Prince George
British Columbia Canada, V2K 5W1
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